Privacy
Lake Effect Kitchen is the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

Your Access To and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.  We do not store credit card information in printed or any other form to help avoid fraud.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Orders
Food is time- and temperature-sensitive. Lake Effect Kitchen  certifies that all products are within safe temperature ranges upon pickup or delivery. Lake Effect Kitchen is not liable should a customer fail to immediately store products at appropriate temperatures. Lake Effect Kitchen will not issue a refund for orders not picked up before expiration date. For subscription orders, refunds will not be issued for orders that have automatically renewed and have been billed.